Can’t access your phone?
No problem. There’s no password to reset — here’s how to get back in.
1. Use your email
We’ll email a security code to the address on your account.
Send a code to my email2. Call us
If you can’t reach your phone or your email, call (833) 928-2480. A team member will verify your identity with a few questions only you can answer. For your protection, we never change a mobile number on the spot: the change takes effect after a 24-hour hold, and we notify your old number and your email first.